Privacy
Your Privacy at Everlasting Blooms
This page explains, in plain language, what we hold, why we hold it and what you can do about it. It applies to Everlastingblooms.co and to your membership.
What we collect
- Account details you give us: your email address, your Screen Name, your first name and the details you enter in your membership application.
- Your private journey answers. These are stored against your account and are never shown to another member.
- Identity verification states. Our verification provider handles your government ID and any biometric check. We receive the outcome and a reference, not your document images.
- Billing states from our payment processor. We do not store your card details.
- Basic technical information needed to run the site securely, such as sign-in activity.
How we use it
- To run your membership, your journey and your connections.
- To confirm that an account has completed our defined identity-verification steps.
- To generate neutral areas of alignment from your answers. Other members see themes, never your words, and never a score.
- To keep the community safe: reviewing applications, responding to reports and acting on our community guidelines.
What other members can see
- Your approved Screen Name and the profile details you choose to share.
- Neutral alignment themes derived from your answers.
- Members never see your legal name, your email address, your verification documents, your billing details, your raw answers or any moderation notes.
Who we share it with
- Our identity verification provider, our payment processor and our hosting and database provider, each only with what they need to do their part.
- We do not sell your information and we do not share it for advertising.
- We may disclose information where we are legally required to do so.
How long we keep it
- We keep your account information while your account is open.
- When you close your account we remove your profile, your private answers and your alignment insights. Your Screen Name stays reserved so it cannot be taken by someone else, and safety records relating to reports are kept for the protection of the community.
- Some records are kept longer where the law requires it, such as payment records.
Your choices
- You can edit your profile and change your Screen Name from your account page, within our change limits.
- You can close your account at any time from your account page.
- You can contact us to ask what we hold about you, to correct it, or to ask us to delete it.
Security
- Access to your private answers is restricted at the database level so they can only be read by you.
- We work to protect your information, and no online service can promise perfect security. We will tell affected members if something goes wrong in a way that materially affects them.
Questions about any of this? Contact our team. You may also want to read our terms and community guidelines.